Digital deployment in small and medium sized banks remains anemic Temenos released in April its annual report[1] on the State of digital sales in banking and Jim Marous provided insights in Banks Not Meeting Digital Sales Expectations. In late August, in The Illusion of Digital Transformation in Banking he categorized the digital readiness of banks in 5…

Spotting `dump pipes` during the re-bundling of banking, is not easy `Buy versus build` continues to be a discussion for incumbents.  Shared infrastructure allows for rapid deployment, economies of scale, and expansion in additional markets. On the other hand, incumbents have cultural issues and technology integration challenges that are real. Increased Saas model adoption and…

Don`t confuse People-centric Banking with Customer-centric Banking A bank that is people-centric is one that supports, inspires, and grows a community with strong ties. This is much more than a customer centric bank. The customer centric hashtag may mean a great app that is simple and easy to use, or an onboarding process that is…

Telecoms, banks, and e-commerce giants Last October, the Chinese multinational conglomerate Tencent Holdings Limited, better known as ‘Tencent’ invested $180 million in Brazilian digital bank and credit card operator ‘NuBank’ (Nu Pagamentos SA). [1] This FinTech pioneer, an early mover in Latin America’s largest market offering fee-free credit cards and digital payment accounts, has recently obtained clearance from…

Telecoms, banks, and e-commerce giants MPesa`s early success in Kenya will remain the mobile money business case study of payment innovation in Emerging markets. [1] It was 12 years ago; in 2007 when Vodafone launched the service. Africa continues to be the continent where `Necessity is the mother of invention`.  Africa brings to market further…

Advertising is the new high-priced tobacco and vendors are addicted to it We have to fly high to get a different view of what is happening in the world. I started looking at the revenues of Big Tech companies like Amazon to see where growth is happening. Looking at the 2018 revenues of Amazon, there…

Do you envy Goldman Sachs? Join Marcus. Come on, lets admit it. The world has long envied Goldman Sachs. This never faded away, even while Goldman Sachs was going through an identity crisis after the 2008 financial crisis. Goldman Sachs is an example of how an incumbent builds a Fintech business. It is not in…